These Terms become binding when you sign up or use the Service.
By accessing or using AI Syndicate, you agree to these Terms and our Privacy Policy. If you're agreeing on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you don't have authority, or you don't agree, don't use the Service.
If you're using the Service for business purposes, your employer or the entity you represent — not you personally — is the customer.
When you create an account, you affirmatively accept these Terms by checking the acceptance box presented at signup or during onboarding. We keep a record of each acceptance — the Terms version accepted, the account, and the time — as evidence of the agreement.
What AI Syndicate provides.
Scope
AI Syndicate is a Software-as-a-Service platform for Generative Engine Optimization (GEO), AI search visibility tracking, citation monitoring, content recommendations, and related analytics. The Service also includes AI-assisted features that draft content, replies, reports, and other material for your review, and — where you enable them — automation features that publish content, post replies, or send communications on your behalf. We may modify, expand, or discontinue features. We aim to give reasonable advance notice for material reductions affecting paying customers.
The Service includes the public website, self-serve dashboards, paid subscription tiers, add-ons, one-time credit purchases, and ancillary services such as email delivery, SMS-based account recovery, an embeddable website chat widget, and integrations with third-party platforms.
Beta and preview features
We may from time to time offer features designated as Beta, Preview, Experimental, or similar. Such features are provided "as is," may be modified, restricted, or discontinued at any time without notice, and are excluded from any service-level commitments and the warranties otherwise made (or disclaimed) in these Terms.
Your responsibilities as an account holder.
Accurate information
Provide accurate, current, and complete information at signup. Keep it updated.
Account security
You're responsible for all activity under your account. Keep your password secret. Enable multi-factor authentication. Notify security@aisyndicate.com immediately if you suspect unauthorized access.
Eligibility
You must be at least 18 years old (or majority in your jurisdiction) and capable of entering binding contracts.
Individual logins
User logins are individual and may not be shared. Multiple users within an organization should each have their own login; team functionality is available for collaboration within a workspace.
Workspace ownership
The creator is the initial owner. Owners can invite/remove members, manage billing, delete the workspace.
One registered domain
Each workspace is registered to a single website domain, selected during onboarding. All scans, scores, and analytics run against that domain. The registered domain cannot be changed self-serve; to change it, contact support@aisyndicate.com and we will verify the request and make the change. This prevents account sharing across unrelated sites and keeps your historical data meaningful. Plans that include multi-site management (such as Agency) are the exception, per their plan terms.
Payment verification
We may require a valid payment method on file to activate or maintain an account, verified through our payment processor. Adding a payment method during onboarding does not itself start a paid subscription — charges begin only when you select a paid plan.
Suspension
We may suspend or restrict accounts when reasonably necessary for security, fraud prevention, or compliance. We'll notify you when we can.
What you cannot do with AI Syndicate.
You agree not to, and not to permit any third party to:
- Use the Service to violate any law, regulation, or third-party right.
- Send spam, phishing content, malware, or anything deceptive, harassing, or fraudulent.
- Scrape, mirror, frame, mine, or extract Service data except via documented APIs within rate limits.
- Probe, scan, attempt to penetrate, disrupt, or interfere with the Service.
- Reverse-engineer, decompile, or derive source code, except where local law permits.
- Re-sell, sublicense, or white-label the Service without our prior written agreement.
- Use the Service to build a competing product or misrepresent performance in benchmarks.
- Upload content that infringes IP, violates privacy, or that you don't have rights to share.
- Make automated decisions with significant effect on individuals without appropriate safeguards.
- Bypass rate limits, quotas, or any access controls.
- Use automated systems that degrade performance for other users.
- Misrepresent your identity or affiliation.
- Create, solicit, publish, or amplify fake reviews, fake testimonials, undisclosed endorsements, or any deceptive reputation content, or use the Service in violation of the FTC's endorsement and consumer-review rules or equivalent laws.
- Send outreach, marketing, or transactional messages through or assisted by the Service that violate anti-spam or telemarketing laws (including CAN-SPAM, CASL, the TCPA, and GDPR/ePrivacy rules) or that lack any legally required consent or opt-out.
- Connect, or direct the Service to act through, any third-party account, website, or profile you do not own or lack authority to control.
- Use the Service in violation of the terms or policies of a third-party platform it connects to or publishes on.
- Use the Service in high-risk contexts where failure or inaccuracy could lead to death, personal injury, or severe physical or environmental damage, or as a component of medical, life-safety, or emergency-response systems.
We may investigate violations and respond — warnings, suspension or termination, content removal, or reporting to authorities.
You own what you upload. You grant us a limited license to operate the Service.
Ownership
You retain ownership of data, text, files, images, configurations, and other content you submit ("Customer Content"). We claim no ownership.
License to operate
You grant us a worldwide, royalty-free, non-exclusive license to host, copy, transmit, display, modify (only as needed for rendering, indexing, summarizing), and process Customer Content solely to provide the Service.
Aggregated insights & benchmarks
We may use aggregated, anonymized, or de-identified data to operate, secure, and improve the product — in ways that can't reasonably identify you. This includes retaining de-identified measurements the Service takes of publicly accessible web pages and AI-engine responses (such as visibility scores and citation rates), including after your account closes, and combining them across customers into statistical benchmarks. Benchmarks never identify you, your workspace, or your Customer Content.
Feedback
If you give us feedback, you grant us a perpetual, irrevocable, royalty-free license to use it to improve the Service.
Your responsibility
You're responsible for the legality of your Customer Content and your right to submit it.
Backup
While we maintain reasonable backups, you're responsible for keeping independent copies of important content.
Drafts are yours — and reviewing them is your job.
Ownership of output
As between you and AI Syndicate, content the Service drafts for you at your direction ("Generated Output") is yours to use once delivered, subject to these Terms. Because it is machine-generated, we cannot guarantee Generated Output is unique: similar or identical output may be generated for other customers, and neither party can claim exclusivity over ideas, facts, or phrasing an AI model produces independently for others.
Review before you rely
Generated Output can be inaccurate, incomplete, outdated, biased, or unlawful, and may unintentionally resemble third-party material. You must review and approve Generated Output before publishing, sending, or otherwise relying on it. Once you approve it — or configure the Service to publish it automatically — it is your Customer Content and you are its publisher of record.
No professional advice
Nothing the Service produces — scores, recommendations, drafts, chat answers, forecasts, or reports — is legal, financial, tax, accounting, medical, or other professional advice. Consult a qualified professional before acting on anything consequential.
No warranty of non-infringement
We do not warrant that Generated Output is accurate, original, or free of third-party claims. You are responsible for rights clearance appropriate to your use, including trademark, copyright, publicity, and regulatory review for regulated industries (health, legal, financial services, and similar).
When you switch on autopilot, the Service acts under your authority.
Standing instruction
Some features can act on your behalf once enabled — scheduling and publishing posts, replying to reviews or comments, sending alerts, reports, or outreach, and applying fixes to connected properties. Enabling such a feature is your standing instruction and authorization for the Service to take those actions for you until you disable it. Actions taken under an enabled automation are attributed to you as if you performed them manually, including actions taken while you are not signed in.
You can always turn it off
Every automation can be disabled in the dashboard. Disabling stops future automated actions; it does not recall actions already taken (for example, a reply already posted to a third-party platform).
Connected accounts
When you connect a third-party account or profile (for example a business profile, social account, CMS, e-commerce or point-of-sale system, or search console), you represent that you own it or are authorized to control it and to instruct us to act through it. Your use of each connected platform remains governed by that platform's own terms.
Platform enforcement is your risk
Third-party platforms may throttle, restrict, suspend, or remove content, connections, or accounts under their own policies, or change their APIs and rules at any time. We are not responsible for a platform's enforcement decisions, API changes, downtime, or the consequences of either party complying with them.
Registered domain & scanning
You represent that you own or control the domain registered to your workspace and are authorized to have the Service crawl, audit, monitor, and (where you enable it) modify it. Scanning of other domains — competitors, benchmarks, citation sources — is performed against publicly accessible pages only, honoring applicable technical signals, and produces informational analytics, not representations about those businesses.
Credentials & tokens
Access tokens for connected accounts are stored to operate the integration and can be revoked by you at any time from the dashboard or from the third-party platform. You are responsible for maintaining valid connections; automations pause when a connection breaks.
You're responsible for your own visitors.
If you embed our chat widget or similar features on your own website, you — not AI Syndicate — are responsible to your visitors: for disclosing that they are interacting with an AI system where the law requires it, for your own privacy notices and any legally required consent, for the accuracy of the knowledge you connect to the widget, and for reviewing how the widget answers on your behalf. Widget answers are Generated Output under Section 5.1. As between the parties, we process your visitors' data on your behalf as described in the Privacy Policy and any applicable DPA; you are the controller (or equivalent) of that data.
Compliance for messages you send through the Service.
Where the Service helps you find contacts, draft pitches, or send email or other communications, you are the sender of every message sent at your direction. You are responsible for having a lawful basis to contact each recipient, honoring opt-outs and suppression lists, including legally required sender identification, and complying with anti-spam, telemarketing, and data-protection laws in your and your recipients' jurisdictions. Business-contact data surfaced by the Service is licensed for your internal business-development use only — you may not resell it, use it to build a database, or use it for consumer (non-business) targeting. We may suspend outreach features immediately if messages sent through them generate legal complaints, high spam rates, or deliverability damage.
The platform stays ours.
The Service, including all software, designs, methodologies, brand assets, content, and documentation, is owned by AI Syndicate Collective LLC and our licensors. No rights are granted by implication except as expressly set out. Trademarks may not be used without our prior written permission.
How fees, renewals, and refunds work.
Fees
Subscription fees are displayed at signup. We may change fees with at least 30 days' notice. Changes apply at your next billing cycle.
Billing cycle
Subscriptions billed in advance for the cycle you choose. Fees in US dollars unless noted.
Payments via Stripe
Payments processed by Stripe under their terms. We don't store full card numbers — only the last four digits and the Stripe customer/subscription identifier.
Auto-renewal
Subscriptions auto-renew unless cancelled before the renewal date. Renewal at the then-current price. For annual subscriptions, we send a renewal reminder at least 30 days before the renewal date, consistent with the California Automatic Renewal Law and similar state requirements.
Free trials
Cancel any time during a trial without charge. If you don't cancel, you're charged for the first paid period at the price disclosed at signup.
Failed payments
We retry per Stripe's smart retry schedule. Access may be limited or suspended until payment succeeds.
Refunds
Fees are generally non-refundable. We may issue refunds at our discretion (extended outages, billing errors).
Taxes
Fees exclude taxes. You're responsible for sales, use, VAT, GST, and similar taxes.
Cancellation
Cancel from your account billing settings any time. Effective at the end of the current paid period. No pro-rated refunds for mid-period cancellations.
Credits & add-ons
One-time credit packs and add-ons are charged when purchased, are non-refundable except where required by law, have no cash value, are not transferable between workspaces, and expire when the account closes. Unused credits are not redeemable for money.
Chargebacks
Contact us before disputing a charge — most billing issues are fixed same-day. If you initiate a chargeback on a valid charge, we may suspend the workspace until it's resolved, and you remain liable for the disputed fees plus reasonable costs of responding.
Trial & promo abuse
One trial per customer. Creating multiple accounts or workspaces to repeat trials, stack promotions, or evade limits is a material breach, and we may terminate the related accounts and invoice fees that were avoided.
Integrations are governed by their own terms.
The Service may integrate with third-party services (Google, Stripe, Twilio, Resend, Vercel, Supabase). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services we don't operate.
DPA for B2B customers processing regulated personal data.
For customers processing personal data of EU, UK, or California residents (or other regulated jurisdictions) through the Service, we make a Data Processing Addendum (DPA) available upon request. Contact privacy@aisyndicate.com to request a copy. The DPA, when signed by both parties, supplements these Terms and controls in the event of conflict with respect to the processing of personal data. Our DPA incorporates the European Commission's Standard Contractual Clauses (SCCs) for onward transfers from the EU/UK to the United States.
The Service is provided "as is."
Important — please read.
EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AI SYNDICATE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
AI SYNDICATE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT ANY SPECIFIC RESULT (INCLUDING SEARCH RANKINGS, AI CITATIONS, OR REVENUE OUTCOMES). ANALYTICS, RECOMMENDATIONS, AND PREDICTIONS ARE INFORMATIONAL ONLY AND NOT GUARANTEES.
Third-party AI outputs
The Service tracks and displays outputs from third-party generative AI systems (including but not limited to OpenAI ChatGPT, Perplexity, Google Gemini, Anthropic Claude, and Microsoft Copilot). These outputs are generated by third parties whose models may produce inaccurate, incomplete, misleading, biased, or fabricated information ("hallucinations"), and may change without notice. AI Syndicate does not control, verify, or endorse the content produced by these third-party systems. You should not rely on captured AI outputs as the sole basis for legal, financial, medical, employment, reputational, or other consequential decisions. You are responsible for independently verifying any material output before acting on it. Where an AI output appears defamatory, infringing, or otherwise unlawful, your remedy is with the AI provider that generated it, not AI Syndicate.
Caps on damages.
Important — please read.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AI SYNDICATE, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY.
OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS IS LIMITED TO THE GREATER OF (A) FEES YOU PAID IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US$100.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.
Scope of the cap
The exclusions and cap above apply regardless of the theory of liability (contract, tort, negligence, strict liability, statute, or otherwise), apply in the aggregate across all claims — multiple claims do not enlarge the cap — and apply even if a limited remedy fails of its essential purpose. They do not limit your payment obligations, your indemnification obligations under Section 11, your liability for breach of Section 4 (Acceptable use) or Section 6 (Our intellectual property), or any liability that cannot be limited under applicable law (such as fraud or willful misconduct). Each provision of Sections 9–11 is a separately enforceable, material part of the bargain and survives termination.
Your obligation to protect us against claims caused by your misuse.
You agree to defend, indemnify, and hold harmless AI Syndicate and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Service in violation of these Terms or applicable law; (b) your Customer Content, including Generated Output you approved or configured for automatic publication; (c) your violation of any third-party right, including intellectual property, privacy, or publicity rights; (d) content published, replies posted, or communications sent through automations or connected accounts you enabled, including any claim that they violated a third-party platform's terms or an anti-spam, consumer-protection, or advertising law; (e) claims by your website visitors, customers, or clients relating to your use of the Service (including the embedded chat widget and, for agency or multi-workspace plans, claims by the businesses you manage); and (f) any dispute between you and a third-party platform. We will notify you of the claim and may participate in the defense with our own counsel; you may not settle a claim that imposes obligations on us without our written consent.
How either party can end the relationship.
Your right to cancel
Cancel from your account billing settings any time. Effective at the end of the current paid period.
Our right to suspend or terminate
We may suspend or terminate access if you breach these Terms, fail to pay, engage in fraud or abuse, or where required by law. Where reasonable, we'll give you notice and a chance to cure.
Effect of termination
Your right to use the Service ends. Provisions that by their nature should survive (accrued fees, IP, disclaimers, liability limits, indemnification, dispute resolution and arbitration, governing law) survive.
Data after termination
Export Customer Content before deletion. After termination, we delete per our retention schedule in the Privacy Policy.
Individual arbitration, after a mandatory informal step.
This section affects your legal rights — including a jury-trial waiver and a class-action waiver.
Except for the carve-outs below, you and AI Syndicate agree to resolve every dispute arising out of or relating to these Terms or the Service by final, binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its applicable rules, seated in Pinellas County, Florida (or conducted by videoconference or, for consumers, in your home county), with one arbitrator, in English. The Federal Arbitration Act governs this agreement to arbitrate. Judgment on the award may be entered in any court of competent jurisdiction. You and we each waive the right to a jury trial and to participate in a class, collective, consolidated, or representative action. The arbitrator — not a court — resolves disputes about the scope or enforceability of this arbitration agreement, except that a court decides the enforceability of the class-action waiver.
Governing law
Laws of the State of Florida, US, without regard to conflict-of-laws principles. The UN Convention on Contracts for the International Sale of Goods does not apply.
Informal resolution first (required)
Before starting arbitration or litigation, the complaining party must email legal@aisyndicate.com (or we must email you) a written notice describing the dispute, and both parties must negotiate in good faith for at least 30 days. This is a condition precedent to any formal proceeding; either party may ask a tribunal to stay a proceeding started without it.
Your 30-day opt-out
You may opt out of arbitration entirely — with no effect on any other part of these Terms — by emailing legal@aisyndicate.com with the subject "Arbitration opt-out," your account email, and workspace domain within 30 days of first accepting these Terms. If you opt out (or arbitration is found unenforceable), disputes are resolved exclusively in the state and federal courts of Pinellas County, Florida, and both parties still waive class actions and jury trial to the fullest extent permitted.
Carve-outs
Either party may (a) bring an individual action in small-claims court, and (b) seek injunctive or other equitable relief in court for actual or threatened infringement or misuse of intellectual property, confidential information, or the Service's security.
Fees
AAA filing, administrative, and arbitrator fees are allocated per AAA rules; for consumer disputes we pay the portion AAA's consumer rules assign to us. Each side bears its own attorneys' fees unless the arbitrator awards them under applicable law, or finds a claim frivolous or brought in bad faith — in which case the arbitrator may award fees against the party who filed it.
Coordinated filings
If 25 or more similar demands are filed by or with the assistance of the same or coordinated counsel, the parties will (i) proceed first with up to 10 bellwether arbitrations selected half by each side, (ii) stay the remainder (with limitation periods tolled) pending the bellwethers and a mediated settlement attempt, and (iii) only then proceed with the rest in batches. A court may enforce this paragraph and stay non-conforming filings.
Limitations period
Any claim must be brought within one (1) year of when it accrued, except where applicable law prohibits a shortened period.
Severability within this section
If any part of this Section 13 is unenforceable as to a particular claim, that part is severed for that claim only and the rest of the section continues to apply — except that if the class-action waiver is held unenforceable as to a claim, that claim (and only that claim) proceeds in court, not arbitration.
Future changes
If we materially change this Section 13 after you accept it, you may reject the change by emailing legal@aisyndicate.com within 30 days of notice, and the version you last accepted continues to govern disputes between us.
Events outside our control.
Neither party is liable for delays or failures caused by events beyond reasonable control, including acts of God, war, terrorism, civil disorder, pandemic, government action, internet or telecommunications failure, denial-of-service attack, or upstream-vendor outage.
The fine print that applies regardless of feature.
Entire agreement
These Terms, the Privacy Policy, the Cookie Notice, and any signed agreements form the entire agreement.
Severability
If any provision is unenforceable, the remaining provisions remain in effect.
No waiver
Our failure to enforce a right is not a waiver of that right.
Assignment
You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Notices
We may give notice via email to the address associated with your account, or via in-product notifications. Send notice to us at legal@aisyndicate.com.
Independent contractors
Nothing creates an agency, partnership, joint venture, or employment relationship.
Export & sanctions
You represent and warrant that (a) you are not located in, organized in, or a resident of any country or region subject to a comprehensive US Government embargo (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine); (b) you are not on the US Treasury OFAC Specially Designated Nationals (SDN) list or any other restricted-party list maintained by a US authority or by the EU or UK; and (c) you will not use the Service to violate any applicable export-control law or sanctions regulation. You may not provide access to the Service to anyone you know or should know falls within (a)–(c).
US government users
Service components are "commercial items" as defined in 48 C.F.R. §2.101.
Service-level commitments
Service level commitments, where offered, are set out in a separate Service Level Agreement (SLA) made available to eligible subscription tiers on request. Without a signed SLA, the Service is provided on a commercially reasonable best-effort basis only.
Publicity
We may identify you by name and logo as a customer in factual lists of customers (website, pitch materials). Opt out any time by emailing support@aisyndicate.com. Anything beyond a factual listing — a case study, quote, or testimonial — needs your prior consent.
No third-party beneficiaries
These Terms are for the benefit of you and AI Syndicate only. They create no rights in your clients, website visitors, competitors, or anyone else.
Language & interpretation
These Terms are drafted in English; translations are for convenience and the English version controls. Headings are for convenience only. "Including" means "including without limitation."
Order of precedence
If these Terms conflict with a signed agreement between you and us (including a signed DPA or SLA), the signed agreement controls for its subject matter. Feature descriptions, marketing pages, and documentation are informational and do not amend these Terms.
DMCA / copyright
If you believe content displayed by the Service infringes your copyright, send a notice to our designated agent at dmca@aisyndicate.com including the elements required by 17 U.S.C. §512(c)(3): identification of the work, identification of the allegedly infringing material and its location, your contact information, a statement of good-faith belief, a statement under penalty of perjury that you are authorized to act, and your signature (physical or electronic). We respond consistent with the Digital Millennium Copyright Act, including counter-notice procedures, and may terminate accounts of repeat infringers.
Changes
We may update these Terms. Material changes: 30+ days' notice. Continued use after the effective date constitutes acceptance.
Where to reach us about these Terms.
AI Syndicate Collective LLC
7901 4TH ST N, STE 300
St. Petersburg, FL 33702
United States
Legal: legal@aisyndicate.com
Security: security@aisyndicate.com
Privacy: privacy@aisyndicate.com
Support: support@aisyndicate.com
Questions before you sign up?
Email us. We're happy to clarify anything before you commit.