These Terms become binding when you sign up or use the Service.
By accessing or using AI Syndicate, you agree to these Terms and our Privacy Policy. If you're agreeing on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you don't have authority, or you don't agree, don't use the Service.
If you're using the Service for business purposes, your employer or the entity you represent — not you personally — is the customer.
What AI Syndicate provides.
Scope
AI Syndicate is a Software-as-a-Service platform for Generative Engine Optimization (GEO), AI search visibility tracking, citation monitoring, content recommendations, and related analytics. We may modify, expand, or discontinue features. We aim to give reasonable advance notice for material reductions affecting paying customers.
The Service includes the public website, self-serve dashboards, paid subscription tiers, and ancillary services such as email delivery, SMS-based account recovery, and integrations with third-party platforms.
Beta and preview features
We may from time to time offer features designated as Beta, Preview, Experimental, or similar. Such features are provided "as is," may be modified, restricted, or discontinued at any time without notice, and are excluded from any service-level commitments and the warranties otherwise made (or disclaimed) in these Terms.
Your responsibilities as an account holder.
Accurate information
Provide accurate, current, and complete information at signup. Keep it updated.
Account security
You're responsible for all activity under your account. Keep your password secret. Enable multi-factor authentication. Notify security@aisyndicate.com immediately if you suspect unauthorized access.
Eligibility
You must be at least 18 years old (or majority in your jurisdiction) and capable of entering binding contracts.
Individual logins
User logins are individual and may not be shared. Multiple users within an organization should each have their own login; team functionality is available for collaboration within a workspace.
Workspace ownership
The creator is the initial owner. Owners can invite/remove members, manage billing, delete the workspace.
Suspension
We may suspend or restrict accounts when reasonably necessary for security, fraud prevention, or compliance. We'll notify you when we can.
What you cannot do with AI Syndicate.
You agree not to, and not to permit any third party to:
- Use the Service to violate any law, regulation, or third-party right.
- Send spam, phishing content, malware, or anything deceptive, harassing, or fraudulent.
- Scrape, mirror, frame, mine, or extract Service data except via documented APIs within rate limits.
- Probe, scan, attempt to penetrate, disrupt, or interfere with the Service.
- Reverse-engineer, decompile, or derive source code, except where local law permits.
- Re-sell, sublicense, or white-label the Service without our prior written agreement.
- Use the Service to build a competing product or misrepresent performance in benchmarks.
- Upload content that infringes IP, violates privacy, or that you don't have rights to share.
- Make automated decisions with significant effect on individuals without appropriate safeguards.
- Bypass rate limits, quotas, or any access controls.
- Use automated systems that degrade performance for other users.
- Misrepresent your identity or affiliation.
We may investigate violations and respond — warnings, suspension or termination, content removal, or reporting to authorities.
You own what you upload. You grant us a limited license to operate the Service.
Ownership
You retain ownership of data, text, files, images, configurations, and other content you submit ("Customer Content"). We claim no ownership.
License to operate
You grant us a worldwide, royalty-free, non-exclusive license to host, copy, transmit, display, modify (only as needed for rendering, indexing, summarizing), and process Customer Content solely to provide the Service.
Aggregated insights
We may use aggregated, anonymized, or de-identified data to operate, secure, and improve the product — in ways that can't reasonably identify you.
Feedback
If you give us feedback, you grant us a perpetual, irrevocable, royalty-free license to use it to improve the Service.
Your responsibility
You're responsible for the legality of your Customer Content and your right to submit it.
Backup
While we maintain reasonable backups, you're responsible for keeping independent copies of important content.
The platform stays ours.
The Service, including all software, designs, methodologies, brand assets, content, and documentation, is owned by AI Syndicate Collective LLC and our licensors. No rights are granted by implication except as expressly set out. Trademarks may not be used without our prior written permission.
How fees, renewals, and refunds work.
Fees
Subscription fees are displayed at signup. We may change fees with at least 30 days' notice. Changes apply at your next billing cycle.
Billing cycle
Subscriptions billed in advance for the cycle you choose. Fees in US dollars unless noted.
Payments via Stripe
Payments processed by Stripe under their terms. We don't store full card numbers — only the last four digits and the Stripe customer/subscription identifier.
Auto-renewal
Subscriptions auto-renew unless cancelled before the renewal date. Renewal at the then-current price. For annual subscriptions, we send a renewal reminder at least 30 days before the renewal date, consistent with the California Automatic Renewal Law and similar state requirements.
Free trials
Cancel any time during a trial without charge. If you don't cancel, you're charged for the first paid period at the price disclosed at signup.
Failed payments
We retry per Stripe's smart retry schedule. Access may be limited or suspended until payment succeeds.
Refunds
Fees are generally non-refundable. We may issue refunds at our discretion (extended outages, billing errors).
Taxes
Fees exclude taxes. You're responsible for sales, use, VAT, GST, and similar taxes.
Cancellation
Cancel from your account billing settings any time. Effective at the end of the current paid period. No pro-rated refunds for mid-period cancellations.
Integrations are governed by their own terms.
The Service may integrate with third-party services (Google, Stripe, Twilio, Resend, Vercel, Supabase). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services we don't operate.
DPA for B2B customers processing regulated personal data.
For customers processing personal data of EU, UK, or California residents (or other regulated jurisdictions) through the Service, we make a Data Processing Addendum (DPA) available upon request. Contact privacy@aisyndicate.com to request a copy. The DPA, when signed by both parties, supplements these Terms and controls in the event of conflict with respect to the processing of personal data. Our DPA incorporates the European Commission's Standard Contractual Clauses (SCCs) for onward transfers from the EU/UK to the United States.
The Service is provided "as is."
Important — please read.
EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AI SYNDICATE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
AI SYNDICATE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT ANY SPECIFIC RESULT (INCLUDING SEARCH RANKINGS, AI CITATIONS, OR REVENUE OUTCOMES). ANALYTICS, RECOMMENDATIONS, AND PREDICTIONS ARE INFORMATIONAL ONLY AND NOT GUARANTEES.
Third-party AI outputs
The Service tracks and displays outputs from third-party generative AI systems (including but not limited to OpenAI ChatGPT, Perplexity, Google Gemini, Anthropic Claude, and Microsoft Copilot). These outputs are generated by third parties whose models may produce inaccurate, incomplete, misleading, biased, or fabricated information ("hallucinations"), and may change without notice. AI Syndicate does not control, verify, or endorse the content produced by these third-party systems. You should not rely on captured AI outputs as the sole basis for legal, financial, medical, employment, reputational, or other consequential decisions. You are responsible for independently verifying any material output before acting on it. Where an AI output appears defamatory, infringing, or otherwise unlawful, your remedy is with the AI provider that generated it, not AI Syndicate.
Caps on damages.
Important — please read.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AI SYNDICATE, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY.
OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS IS LIMITED TO THE GREATER OF (A) FEES YOU PAID IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US$100.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.
Your obligation to protect us against claims caused by your misuse.
You agree to defend, indemnify, and hold harmless AI Syndicate and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Service in violation of these Terms or applicable law; (b) your Customer Content; or (c) your violation of any third-party right, including intellectual property, privacy, or publicity rights.
How either party can end the relationship.
Your right to cancel
Cancel from your account billing settings any time. Effective at the end of the current paid period.
Our right to suspend or terminate
We may suspend or terminate access if you breach these Terms, fail to pay, engage in fraud or abuse, or where required by law. Where reasonable, we'll give you notice and a chance to cure.
Effect of termination
Your right to use the Service ends. Provisions that by their nature should survive (accrued fees, IP, disclaimers, liability limits, indemnification, governing law) survive.
Data after termination
Export Customer Content before deletion. After termination, we delete per our retention schedule in the Privacy Policy.
Where and how disputes are resolved.
Governing law
Laws of the State of Florida, US, without regard to conflict-of-laws principles. The UN Convention on Contracts for the International Sale of Goods does not apply.
Jurisdiction
Exclusive jurisdiction of state and federal courts in Pinellas County, Florida for disputes not subject to arbitration or small-claims court.
Informal resolution first
Contact legal@aisyndicate.com first. Good-faith negotiation for at least 30 days before formal action.
Small claims
Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction.
Class action waiver
To the fullest extent permitted by law, disputes will be brought solely in an individual capacity, not as a class member.
Limitations period
Any claim must be brought within one (1) year of when it accrued, except where applicable law prohibits a shortened period.
Events outside our control.
Neither party is liable for delays or failures caused by events beyond reasonable control, including acts of God, war, terrorism, civil disorder, pandemic, government action, internet or telecommunications failure, denial-of-service attack, or upstream-vendor outage.
The fine print that applies regardless of feature.
Entire agreement
These Terms, the Privacy Policy, the Cookie Notice, and any signed agreements form the entire agreement.
Severability
If any provision is unenforceable, the remaining provisions remain in effect.
No waiver
Our failure to enforce a right is not a waiver of that right.
Assignment
You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Notices
We may give notice via email to the address associated with your account, or via in-product notifications. Send notice to us at legal@aisyndicate.com.
Independent contractors
Nothing creates an agency, partnership, joint venture, or employment relationship.
Export & sanctions
You represent and warrant that (a) you are not located in, organized in, or a resident of any country or region subject to a comprehensive US Government embargo (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine); (b) you are not on the US Treasury OFAC Specially Designated Nationals (SDN) list or any other restricted-party list maintained by a US authority or by the EU or UK; and (c) you will not use the Service to violate any applicable export-control law or sanctions regulation. You may not provide access to the Service to anyone you know or should know falls within (a)–(c).
US government users
Service components are "commercial items" as defined in 48 C.F.R. §2.101.
Service-level commitments
Service level commitments, where offered, are set out in a separate Service Level Agreement (SLA) made available to eligible subscription tiers on request. Without a signed SLA, the Service is provided on a commercially reasonable best-effort basis only.
DMCA / copyright
If you believe content displayed by the Service infringes your copyright, send a notice to our designated agent at dmca@aisyndicate.com including the elements required by 17 U.S.C. §512(c)(3): identification of the work, identification of the allegedly infringing material and its location, your contact information, a statement of good-faith belief, a statement under penalty of perjury that you are authorized to act, and your signature (physical or electronic). We respond consistent with the Digital Millennium Copyright Act, including counter-notice procedures, and may terminate accounts of repeat infringers.
Changes
We may update these Terms. Material changes: 30+ days' notice. Continued use after the effective date constitutes acceptance.
Where to reach us about these Terms.
AI Syndicate Collective LLC
7901 4TH ST N, STE 300
St. Petersburg, FL 33702
United States
Legal: legal@aisyndicate.com
Security: security@aisyndicate.com
Privacy: privacy@aisyndicate.com
Support: support@aisyndicate.com
Questions before you sign up?
Email us. We're happy to clarify anything before you commit.